How We Work
These are examples of how services can be packaged, not a menu. Mercari shapes the work around the audience, the goal, and the outcome each client wants to achieve. One project might use a single service, another might combine several.
The Process
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01
Listen first.
Every project starts with understanding you: your goals, your audience, what you're already doing, what's working, what isn't, and what timeframe you're working within. This comes before any recommendations, not after.
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02
Share ideas, and find where they fit.
Mercari brings researched opportunities and ideas to the table, but doesn't assume they're all right for you. Together, we figure out which ones are worth pursuing and which aren't. Some ideas that sound good in general may not make sense for your specific goals, capacity, or timeline.
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03
Define the scope.
Once priorities are clear, that translates into a clear scope of work: what's included, who's responsible for what, the timeline, and the cost. You'll know exactly what to expect before any work begins.
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04
Do the work.
Mercari writes, designs, coordinates, and produces — with regular check-ins so you're never wondering where things stand. How often those check-ins happen depends on the project, decided upfront, not figured out as we go.
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05
Measure, learn, and adjust.
Before work begins, we agree on what we're trying to achieve and how we'll measure it. For ongoing projects, results get reviewed on a regular schedule, often around the 90-day mark, so effort stays focused on what's working.
Promise. Process. Position.
P³ keeps the work aimed at results. Understand People. Influence Decisions.
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Promise
Mercari takes the time to understand the client, their goals, and their audience, then turns that insight into messages and materials that capture attention and achieve results.
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Process
We clarify priorities, organize the work, and coordinate people and resources to move each project to completion.
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Position
Mercari cares about doing the job well and making sure it works.
Have a project in mind?
Share what you need, who you need to reach, and your timeline. Mercari will help determine what the work should look like.